COVER STORY
Motivating His Young Workforce the QWay
Sean D. Hammerle, Chief Operating Officer of ONQ and QSolve, LLC
In a packed ballroom at the Westin Dragonara in Malta one night last December, Sean Hammerle sat anxiously with his husband and parents. Hundreds of contact center executives representing 80 countries had gathered for the annual Contact Center World...
LEADERS IN FOCUS
Reimagining Laundromats with Superior Customer Experiences and Community Impact
Gene Boucher, Founder & General Manager, Two Boys Laundromat, LLC
Situated in the heart of the entertainment capital of the world, just a stone’s throw away from the dazzling lights of the renowned Las Vegas Strip, you’ll find the flagship store of Two Boys Laundromat, LLC. This laundromat chain...
Leading the Sustainable Revolution in Material Handling with KraftPal Technologies
Gregor Brajovic, CEO, KraftPal Technologies
In the dynamic business world, where innovation and vision go hand in hand, few leaders truly stand out. Among these remarkable individuals is Gregor Brajovic, a multifaceted professional who has seamlessly navigated the realms of athletics, law, and entrepreneurship....
IN MY VIEW
Embracing Visibility for C-Suite Leaders and Industry Experts: The Power and Payoff of Putting Yourself Out There
Michelle B. Griffin, The Brand Therapist℠, Thought Leadership Branding Adviser
Michelle B. Griffin aka The Brand Therapist℠ is a strategist, speaker and author who’s devoted her career to connecting people, growing communities, and building brands. With her personal brand consultancy, BRANDthority, she teaches industry experts worldwide to clearly communicate...
EXPERT OPINION
The Role of Healthcare Professionals in Prompt Engineering
Dr. Maida Affan, Co-Founder & MD Communications, Pulse 360
Dr. Maida Affan is a healthcare marketing and communications professional with 8 years of industry experience. She has a successful track record in B2B content marketing strategies that drive organic growth as well as in developing strong personal branding...
Are You Inspiring Your Team?
Xi Ren Yang, Founder, Xel Consulting
Xi Ren is the Founder of Xel Consulting that focuses on enhancing organizational performance through employee engagement. She has more than 20 years of HR experience in both consulting and corporate roles across multiple industries, with Global Leadership scope....
LEADER'S INSIGHTS
Should You Change Industries When Making a Career Move?
Miquel Colet, CEO at Vibia
Miquel Colet started his journey in the business and management world during his BBA & MBA at one of the most prestigious business schools in Europe: ESADE, located in Barcelona. Later in life, he continued his business education in...
Helping Clients Tap into the Boundless Possibilities of Immersive Technology
Misha Fradin, Managing Partner, Lumen and Forge LLC
Misha Fradin, a Las Vegas-based entrepreneur, boasts an illustrious career punctuated by innovative milestones. His entrepreneurial prowess is showcased in the successful establishment of Lumen and Forge in 2018. This pioneering tech firm specializes in forging shared immersive and...